The Experience
Having worked in this industry for such a long time I know that the customer service and experience is just as important as the final product. It's important for my Clients to have the best experience from start to finish. We start with an easy planning process either via email or by phone to discuss all the details of your session, who is participating, and choosing a package that works for your family's needs and expectations. From there, booking your session and your backup date in case of poor weather is done online and you'll receive a customized Prep Guide catered to the type of session we're having and where we're having it. My Prep Guides cover all your questions and concerns; from what to wear and how to style yourself and family, what NOT to wear, tips about our location, recommendations of other services you might need. If you're visiting I even have a Charleston Welcome Guide and details how we handle the ever-changing Charleston weather. My final Prep Guides for clients included detailed information about where to meet me, where to park, public restrooms you might need, and anything else relative to our session location. In addition, I'm always quick to answer questions and concerns that may pop up months, days, or hours prior to your session time.
All sessions include a gallery of your final edited images that are hand picked and professionally edited by me. And I always deliver galleries within a two week time frame. No AI services, no filters or presets; each image is hand chosen for the best quality, pose, and expressions and additional or more advanced editing such as head-swaps are usually done without you even knowing so that you're getting the best of the best from our session. Once your gallery is delivered you'll have full access to high resolution downloads, a print release, and have access to the top professional print lab in the United States. Need help or a walkthrough of how to download or order prints? I got you covered with an entire how to guide and videos! Most packages include a print credit so that not only do you have those beautiful portraits on your digital devices, you can actually enjoy them on your walls, too! I offer custom album design and high quality canvas and art prints because I know that every family's favorite method of display is unique.
From start to finish you'll know that you're being taken care of by a professional who really loves what she does, and wants you to get the most out of your experience and portraits.